bdt17 Privacy Policy — Your Data, Your Rights

Section 1

Introduction

bdt17 ("we", "us", "the Platform") operates the bdt17 website and mobile browser platform available at https://bdt17.ws. We are committed to protecting and respecting the privacy of every player who registers and uses our platform. This Privacy Policy explains what personal information we collect about you, how we use it, with whom we share it, and the choices you have regarding your information. Please read this policy carefully before using bdt17.

This Privacy Policy applies to all users of the bdt17 platform, including players accessing the site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other locations in Bangladesh. By registering an account or continuing to use the bdt17 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

Key Commitments

Your Privacy at a Glance

Below are the five core privacy commitments bdt17 makes to every player. The full details of each commitment are set out in the sections that follow.

Section 2

Information We Collect

bdt17 collects personal information from you when you register an account, make a deposit or withdrawal, use our games or sportsbook, contact our support team, or otherwise interact with the platform. The categories of personal information we collect include:

• Identity information: your full name, date of birth, gender, and National Identity Card (NID) number or passport number as provided during account registration and KYC verification.
• Contact information: your Bangladeshi mobile phone number (used as your account identifier), and email address if provided.
• Financial information: records of all deposits and withdrawals processed through bKash, Nagad, Rocket, Upay, or other approved payment channels, including transaction amounts, timestamps, and reference numbers.
• Gaming activity: your bet history, game sessions, win/loss records, bonus usage, and responsible gaming tool settings (such as deposit limits and session reminders) associated with your account.
• Technical information: your IP address, device type, operating system, browser type, and session data collected automatically when you access the bdt17 platform.

bdt17 collects only the personal information that is necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs, except where directly required for identity verification by applicable law or regulation.

Section 3

How We Use Your Information

bdt17 uses the personal information we collect exclusively for the following purposes. We do not use your personal information for any purpose not listed below without first obtaining your consent.

• Account management: to register your account, verify your identity, process your KYC documents, maintain your account security, and enable you to log in and manage your profile and preferences.
• Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment channels, and to maintain accurate financial records associated with your account.
• Platform operation and improvement: to deliver the bdt17 casino, sportsbook, and betting services; to personalise your experience based on your gaming activity; and to identify and fix technical issues that affect platform performance.
• Fraud prevention and compliance: to detect and prevent fraudulent activity, money laundering, underage gambling, and breaches of our Terms and Conditions; and to comply with any applicable anti-money laundering obligations.
• Customer support: to respond to your enquiries, complaints, and support requests submitted via live chat or email, and to maintain records of our support interactions for quality assurance.

Section 4

Sharing Your Information

bdt17 does not sell your personal information. We share your personal data with third parties only in the limited circumstances described below, and only where such sharing is necessary to operate the platform, comply with the law, or protect the rights of bdt17 and its players.

• Payment processors: we share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, and other approved payment partners to process your transactions. These providers are bound by their own privacy and security obligations.
• Game providers: game providers such as Evolution Gaming, Pragmatic Play, Spribe, NetEnt, and Microgaming receive only the session and account data strictly required to deliver their games to your device. These providers do not receive your payment details or NID information.
• Legal and regulatory authorities: we may disclose your personal information to law enforcement, regulatory bodies, or other government authorities where required by applicable law, court order, or where we reasonably believe disclosure is necessary to protect the safety of our players or the integrity of the platform.
• Service providers: we engage trusted third-party vendors for functions such as platform hosting, data storage, and customer support software. These vendors process your data solely on our instructions and are contractually prohibited from using your data for their own purposes.

Any third party that receives your personal data from bdt17 is bound by contractual obligations requiring them to protect that data with at least the same standard of security that bdt17 applies. bdt17 does not transfer your personal data outside of the region in which bdt17 servers operate without appropriate safeguards in place.

Section 5

Payment Data and KYC Documentation

Payment-related information — including your bKash or Nagad wallet number, transaction reference numbers, and deposit and withdrawal amounts — is treated with the highest level of security. This data is stored in encrypted form and is accessible only to authorised bdt17 staff members who require it for transaction processing, fraud investigation, or dispute resolution.

KYC documentation — including copies of your National Identity Card, passport, or other identity documents submitted during the verification process — is stored securely and is used solely to verify your identity as required by our account eligibility rules. KYC documents are not shared with game providers, marketing partners, or any other third party beyond those described in Section 4 of this policy.

Section 6

Cookies and Tracking Technologies

bdt17 uses cookies and similar tracking technologies (such as local storage tokens) on its platform. Cookies are small data files placed on your device that help us operate the platform, remember your preferences, and analyse how players use our services. The types of cookies bdt17 uses are:

• Essential cookies: these are strictly necessary for the platform to function, including session authentication cookies that keep you logged in during your active session. These cannot be disabled without breaking core platform functionality.
• Functional cookies: these remember your platform preferences such as language setting, last-viewed game category, and responsible gaming tool configurations, so you do not need to re-enter them each session.
• Analytics cookies: these collect anonymised data about how players navigate the platform — such as which pages are visited most frequently and where sessions typically end — to help us improve the user experience. No personally identifiable information is included in analytics data.

You can control and delete cookies through your mobile browser settings. Please note that disabling essential cookies will prevent you from logging in to your bdt17 account. bdt17 does not use third-party advertising or retargeting cookies and does not participate in cross-site behavioural advertising networks.

Section 7

Data Retention

bdt17 retains your personal information for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. Specifically, financial transaction records and KYC documentation are retained for a minimum period in accordance with applicable anti-money laundering regulations. After the applicable retention period has expired and your account has been closed, bdt17 will securely delete or anonymise your personal data from our active systems.

Gaming activity records (bet history, session logs) are retained for the duration of your account and for a period after closure to allow resolution of any disputes or complaints relating to your account. Customer support interaction records are retained for a period sufficient to allow quality review and complaint handling. Once the relevant retention period expires, data is securely purged from our systems.

Section 8

Your Privacy Rights

bdt17 respects your rights regarding your personal data. You may exercise any of the following rights at any time by contacting our support team at [email protected]. bdt17 will respond to verified rights requests within a reasonable timeframe and will not charge a fee for the exercise of these rights in ordinary circumstances.

• Right of access: you have the right to request a copy of the personal data bdt17 holds about you, including a description of the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right of rectification: if you believe that any personal data bdt17 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You may also update certain account details (such as your contact number) directly from within your account settings.
• Right of erasure: subject to our legal retention obligations, you have the right to request that bdt17 delete your personal data. This right may be exercised when, for example, the data is no longer necessary for the purpose for which it was collected, or you withdraw consent and no other legal basis for processing exists.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes. If you no longer wish to receive promotional communications from bdt17, you may opt out at any time by contacting support or updating your account communication preferences.

bdt17 may ask you to verify your identity before acting on any rights request to ensure that we do not disclose or modify personal data in response to a fraudulent or unauthorised request. We will inform you if we are unable to fulfil a rights request and explain the reason why, to the extent permitted by law.

Section 9

Data Security

bdt17 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL encryption for all data in transit, encrypted storage for data at rest, access controls limiting data access to authorised personnel only, and regular security reviews of our systems and processes.

While bdt17 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security against all threats. In the unlikely event of a data breach that affects your personal information, bdt17 will notify affected players promptly and will take all reasonable steps to mitigate any harm. If you suspect unauthorised access to your bdt17 account, contact our 24/7 support team immediately.

Section 10

Children and Underage Players

bdt17 strictly prohibits the use of its platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21. If bdt17 becomes aware that personal data has been collected from a player who is under 21, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and refund any real-money balance held in the account following investigation. If you are a parent or guardian and believe that your child has registered an account on bdt17, please contact our support team immediately at [email protected].

Section 11

Changes to This Privacy Policy

bdt17 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the "last updated" date at the top of this page. Where changes are significant, we will also endeavour to notify registered players via their registered mobile number or platform notification. Your continued use of the bdt17 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your information is being handled.

Section 12

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to how bdt17 handles your personal data, please contact our support team. Our 24/7 support team is available via live chat on the bdt17 platform and will respond to written privacy enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email (plain text — not a link): [email protected]